Privacy Policy
Last updated: December 5, 2025
At SBS Crafted, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data.
1. Information We Collect
a) Personal Information You Provide
- Name
- Email address
- Phone number
- Billing & shipping address
- Account login details
- Order details & purchase history
b) Automatically Collected Information
- IP address
- Browser details & device information
- Cookies & usage analytics
c) Payment Information
We do not store your payment card details. Payments are securely processed by trusted third-party gateways.
2. How We Use Your Information
- To process your orders and deliver products
- To improve website performance & user experience
- To communicate order updates and support messages
- To send promotional offers (only with your consent)
- To detect fraud or illegal activities
3. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, show relevant products, and analyze site performance. You may disable cookies in your browser settings, but certain features may not work properly.
4. Sharing of Information
We do not sell or trade your personal information. We may share data only with trusted service providers, such as:
- Shipping and logistics partners
- Payment gateways
- Analytics or marketing platforms (e.g., Google Analytics, Meta Pixel)
- Website hosting services
All partners follow strict data protection protocols.
5. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
- You can request access to your personal data.
- You can request correction or deletion of your information.
- You can opt-out of marketing communications anytime.
- You can disable cookies via browser settings.
7. Children’s Privacy
We do not knowingly collect data from children under the age of 13. If you believe such data was shared with us, please contact our support immediately.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
9. Updates to This Privacy Policy
We may update this policy occasionally to reflect changes in legal, operational, or business practices. The latest update date will always be shown at the top of this page.
10. Contact Us
If you have any questions about our Privacy Policy or want to request data changes, please reach us here:
